A Web Design & SEO Agency For Home Service Businesses That Are Ready To Level Up!
SEO and Web Design for Service Area Businesses
Your'e probably are on this website because you found us on YouTube or were referred by one of one our partners like The 360 Electrician or Mancini Digital.
I want to start off by saying I'm NOT trying to sell you anything! That's right. Our goal is to educate and help you understand what works when it comes to marketing a service business.
As you probably know. There's ton of BS out there and it's hard to figure out who to trust. Yes of course we would love to work with you and eventually sell you web design package and sign you up for our SEO service...But only if...
- It makes sense for your unique situation.
- You understand HOW it will help you.
- You understand EXACTLY what you are paying for.
I encourage you to scroll down, click around, read articles, watch videos and explore this website. There is wealth of FREE information. When you are ready book a call and let's see how can we take your business to the next level!
What Makes Big West Marketing Different?
We’re a small, dedicated team based out of Missoula Montana. We have been doing this since 2009. That's a really LONG TIME in the Internet marketing world. We try to cut through the fluff to focus on stuff that actually works. And if we can’t help you, we’ll refer you to someone who can. We are looking for long-term relationships, not quick sales.
In the past couple of years we have focused heavily on helping electrical contractors take their businesses to the next level. Our partnership with Jeff The 360 Electrician has been exciting! Not only have we helped his local business succeed online but we have been doing the same for his clients and followers as well. Check out these short videos to learn more!
Joe
Owner
- To help sift through the mass of information out there, I provide free marketing advice on business and SEO strategy.
- Need to discuss business or SEO strategy? We can jump on a call.
Leah
Web Design Director
- Website project manager - I’ll keep the moving pieces organized so you can focus on your work.
- Ensure you get a personalized and SEO optimized website.
- Technical assistance
- Daily website monitoring and ongoing design assistance
Wendy
SEO Director
- Based on your situation, I’ll setup an optimal SEO campaign
- Guide you through the GBP verification process
- Ongoing SEO support
- Continued SEO education - we stay on top of the latest news, apply changes, and pass along helpful tips.
Halyna
Web Designer
- With your photos and information, I create a personalized website that shows your customers what you do, where you are, and how to get in contact.
- I consider functionality, the look and feel, and user experience to create an informative site that converts.
What Is It Like to Work with Big West Marketing?
Learn with Our Free Marketing Materials
- Check out our Youtube Channel for SEO and general business advice.
- Stay informed with Joe’s email newsletter. We reach out with the important stuff, so you don’t have to sift through what applies to your business.
- Sign up for the emails here
Free Consultation with Joe
- If you’re a service area business, let’s discuss if we’re a good fit to work together.
- We’re looking partnerships with business owners; we take web design and SEO off your plate so you can focus on the many other parts of your business.
- Click to sign up for a consultation.
Web Design Creation with Leah & Halyna
- Once you’re on board, Leah will reach out to schedule a call to go over website design and questions.
- We’ll discuss the site layout, your services in detail, and the business in general so Halyna can build you a personalized site that converts.
- Read more about our web design services.
SEO Campaign with Wendy
- After the website goes live, Wendy will schedule a call with SEO clients to review your campaign in more detail.
- We’ll discuss your goals, potential issues, and any action items you may need to take to get things rolling.
- Check out more about our SEO Services
Ongoing Services with the Team
- We don’t leave you hanging! We pride ourselves on awesome customer service.
- Managed hosting includes an hour each month for design changes. We’re here for technical support, too.
- For ongoing SEO, we analyze and update your site, backlinks, and GBP. You’ll get a monthly report with general info and specifics about your campaign.
What is SEO & Our Approach
- SEO, or Search Engine Optimization, is all about putting your best foot forward in search results. We focus on both the map pack and organic rankings to increase visibility, and opportunities for conversions. A lot of SEO agencies will simply tell you what you want to hear, and we’re here to give it to you straight. We’ll review your specific situation to determine if you’re a good fit for SEO, or if another marketing strategy would give you a better ROI.
Customer First Approach
- We want to show your customers that you are what you say you are and you do what you say you do. Our goal is to get you to belong on page one by using a holistic approach. We focus on all the factors that help you rank—ensuring everything works together seamlessly. Ultimately, we’re optimizing to get you customers, not just to please Google.
- Here are the most important ranking factors for Local SEO for a home service businesses:
- Address: This one is VERY important. The address where your Google Business Profile is verified and is where you can rank in the maps. Period. There are ways to rank in the organic section for different service areas, but Maps ranking is limited to your verified location.
- Website SEO: Your content structure, title tags, internal linking, etc. all come together to help search engines understand your website's content and match it to people’s search queries.
- Backlinks: Links from authoritative sites indicate to search engines that your website contains relevant and high quality information.
- Reviews: Getting ten Google Reviews is when it makes a ranking difference. Above ten can impact conversions.
- Check out the SEO Services page for more details on ranking factors, including an address case study.
- Since SEO is always “it depends”, we look at your circumstances to advise the best plan.
- 6 Month SEO Program: If you’re just starting out and need help getting your Google Business Profile verified, this may be a good option.
- Ongoing SEO Option: If you are in a competitive area and need ongoing monthly SEO help this may be the service you need. Let’s talk!
Such an amazing company. Joe, Leah and the whole team at Big West Marketing are amazing!! This team built our first website back in 2016 for our carpet cleaning company...we have totally dominated our area since. We decided to open another company....a commercial cleaning company....again Joe and his team did such a fabulous job on time and on budget. We have no doubt this new site will bring in tons of new business. We are already ranking on 1st and 2nd page of google and are showing in the map pack. We highly recommend this company for all your website and marketing needs. ~LaGrange Janitorial
I have had the pleasure of working with Joe and his team for over 10 years now! There is so much confusion, scams, and misunderstood SEO information out there it’s hard to trust who you should believe. Before I met Joe, I went through a couple bad SEO services. Joe and his team are very transparent on what they are doing and the strategies they use. They are experts in the industry and always a step ahead in to the latest google updates. SEO marketing is constantly changing and evolving, and it’s hard to keep up with everything, but you can trust that Joe and the team on top of it! ~Lars Crampton
What makes Big West Marketing different?
We’re a small, dedicated team that really believes in what we do. We meet regularly to strategize and plan the next steps for our clients. If we can’t help you, we’ll point you to someone who can. Your success is our priority, and we’re here to make sure you achieve it. Here’s what sets us apart:
- Core Values: Our team lives by solid core values. We believe in team collaboration, always taking it to the next level, championing the small guy, owning our roles without micromanaging, and having fun while getting the job done.
- Honesty and Transparency: We're straight shooters. No fluff, no nonsense—just clear and honest advice and service.
- Exclusivity: When you sign up for our SEO services, you're the only one in your city we work with in your industry. No conflicts of interest here.
- Experience: With 39 years of combined experience in local SEO for service area businesses, we know what works and how to deliver results.
- Proven System: We run on the Entrepreneurial Operating System (EOS), which keeps us efficient and focused on your goals.
- Practice What We Preach: We understand the frustration of being burned by other marketing companies, so we provide friendly, personalized service backed by real results.
- Service Business Specialists: We specialize in service businesses, so we understand your industry and know how to present your services in a way that gets customers.
- Generous with Advice: We give out more free marketing advice than anyone else in the industry, helping you get ahead even before you commit to our services. Check out our YouTube and Blog.
- First Month Free: To show our commitment, we provide the first month of SEO free if your website goes live within 30 days.
Had our first consultation yesterday with Sarah. She was very professional, kind, down to earth, easy to talk to, but what sold us was her honesty. Sarah did her research of our company and was prepared and gave the best advice to build up our business. What we did and did not need. Very thankful for that. Big West has the best looking websites out there, and loved all the informational videos from Joe, all very helpful. So far all good things from this company. Thank you again Sarah for such a wonderful meeting. I look forward to our continued business together. ~Chris & Christina Stoner
Just today when I needed a complicated answer to a unique marketing question that nobody on my team could figure out, my man Joe came in and -- as usual -- unselfishly shared some of his expertise. Got us back on track. Thanks Joe... well done. ~Bill Thomas
Joe really knows his stuff! If you are in any kind of service business where you go to your customers instead of them coming to you, then forget about working with any of the "one size fits all" marketing companies out there. Joe isn't just a marketer but someone who has been in the trenches, having owned his own service business he understands the challenges service based businesses face. If you are on the fence I highly recommend his free consultation I got a lot of actionable information and a good feel for what I was doing right and what I need to improve on. Thanks Joe! ~Janson Seibel
What can I expect from your customer service?
Dealing with poor customer service sucks and can slow down your business. We understand this is personal for you, and you may have been burned in the past. So we go above-and-beyond to provide great service. We want to get to know you as a person, not just your business.
Here’s what you can count on from us:
- Response Time: We’ll get back to you within 48 hours (Monday-Friday).
- Custom Plans: We take the time to understand your specific situation and come up with a custom plan that fits your needs.
- Payment Plans: We offer payment plans for website services to make things easier on your wallet.
- Money Back Guarantee: Not happy with our services? We offer a 30-day money-back guarantee.
- Multiple Contact Options: You can reach us by call, email, or text—whatever works best for you.
- Expertise: With 39 years of combined experience in SEO, web design, and marketing for service area businesses, we know our stuff and can handle even the trickiest situations.
Friendly staff and awesome customer service at a very reasonable price. We have been clients for years now and we are never leaving! For SEO they are the way to go! They are consistently learning, growing and improving their service all at a very reasonable rate! ~Christopher Sutton
Great service.
Leah did a great job with creating a new website. I recommend Big West Marketing to those looking for professionalism and excellent customer service. ~Sergii Goncharenko
Excellent team. They've helped me build my company from the ground up with their web design and seo services. Whether you are debating on getting a website created or SEO services, look no further. I was able to replace my job and go full time in my biz very quickly. If that doesn't sell you then their honesty will; they did a billing audit and realized I was overpaying for a service and quickly remedied the situation by reimbursing me for that amount. Can't find that honesty anywhere else! ~Roman
I appreciated having a chance to speak in person promptly after I requested help. He was able to not only answer my questions about google suspension but help me understand why the rules are the way they are. He offered me tips on ways to help with my own SEO too. ~Virginia Berman
I’m not a technical person; what can you take off my plate?
No worries, we’ve got you covered! Our goal is to take all the website and technical stuff off your plate so you can focus on running your business. Here’s how we can help:
- Ongoing Support: We provide ongoing technical support
- Managed Hosting: Our managed hosting includes daily monitoring and weekly functionality and security updates for your website.
- Website Security: Free SSL certificate, firewall, and malware scanner to keep your site secure.
- Team Effort: We’ve got your back and have the technical details handled.
I love Big West Marketing. They have great ideas, great people and great service. I need to be able to rely on somebody that can get some of the more specialized tasks done like website maintenance and backups. I also like the youtube videos with the specific suggestions. They do The work that I don’t want to do. ~John Dilworth
Leah is very patient with us non-techies! They do great work. ~Ted Price
I have a web designer, but I’m frustrated because they don't return calls or make changes quickly. How are you different?
We get it—having a web designer or marketing company who doesn’t get back to you is super frustrating. Here’s how we handle things:
- Response Time: We’ll get back to you within 48 hours (Monday-Friday).
- Quick Turnaround: Minor changes are typically done within 1-2 days. For more extensive updates, please allow 5-7 business days. If something will take longer, we'll keep you in the loop.
- Monthly Design Time: When you host with us, you get one hour of design time each month.
- Personal Contact: We’re not a big company where you get lost in the mix. Leah will be your go-to contact for any design-related changes and issues. Wendy will be your contact for SEO and Joe is there for everything else!
- Communication: We believe communication is key! You won't be left wondering about the status of your project.
Great job from everyone on the big west marketing team! Joe is definitely knowledgeable about SEO and Leah does a great job with the design work!
Our website has been one of our biggest business frustrations over the years. Working with Joe and his team has lifted a huge weight off of our shoulders! I’m ready to see what our high conversion site brings in!! Thanks guys! ~America's Cleaning Solutions LLC
My modest Carpet cleaning service has been affiliated with Big West since 2009. I had Joe create a website to help build an online presence that is vital in today’s business environment. Big West has always made me feel, as important as the larger businesses they help with their SEO and websites. Any issue I have is just a phone call or e-mail from becoming a non issue. The crew is professional, friendly and knowledgeable in all facets. I would highly recommend their services to anyone needing to build on or improve their digital online platform. Great people. ~Rodney Angel
My phone stopped ringing; what is the problem?
We hear you—this can be a real concern. To figure out what’s going on, we’d need to dig into your specific situation. Here’s what we’d look at:
- Current Marketing Efforts: What have you been doing for marketing up to this point? Are you relying solely on SEO, or are you using other methods like Ads and flyers?
- Timing: How long has the phone been slow? Is this a temporary lull or a seasonal issue?
- Website Issues: Could it be a problem with your website? Is it functioning properly and up to date?
- Google Rankings: Have your rankings dropped? Is there a problem with your Google Business Profile?
- Competition: Is there a new competitor in town impacting your business?
To really dig into these and other topics, check out Service Marketing Simplified - courses and one-on-one training for business owners who want a more hands-on approach.
I just set up my Google Business Profile but it’s not ranking. What can I do?
Ranking your Google Business Profile involves several key factors. Let’s break it down:
- Profile Status: Ensure your profile is live and not suspended. A suspended profile won’t show up in search results.
- Reviews: Aim for at least 10 reviews. Positive reviews can help boost your ranking.
- Verified Address: Make sure your address is verified and located within the city where you want to rank. It should also fall within Google’s recognized boundaries.
- Full Optimization: Your profile should be fully optimized. This includes adding high-quality photos, selecting the right primary and secondary categories, listing all your services, setting accurate business hours, and providing your website URL and phone number.
- Service Area: Clearly define your service area to help potential customers find you.
- Website Optimization: Your website should also be optimized for search engines. This includes having relevant content, good keyword usage, and fast loading times.
- Duplicate Listings: Check for multiple listings that might be considered spam. Having duplicate listings can hurt your rankings.
I already have a website. Why do I need a new one?
Not all websites are created equal, and here's why you might benefit from an upgrade:
- Balanced Design and Functionality: Many websites either look good but lack technical setup or are technically sound but have poor user experience. Our approach ensures your site looks great, functions well, and is optimized for SEO. Bottom line: We build websites that get more phone calls!
- User-Centered Design: We focus on the user experience, making sure your site is easy to navigate and provides valuable information to visitors and gets the phone ringing!
- Engaging Content: We create content that's engaging and easy to read, ensuring visitors stay longer and find the information they need.
- Conversion: Features like easy-to-find phone numbers, tap-to-call and tap-to-text buttons help users get in touch without any hassle.
- Trust and Professionalism: We want to show off to you, your team and your work. That builds instant trust! Most service websites don’t do this. This gives you an immediate edge on the competition!
I am more than pleased with the product that Big West Marketing put together! I heard about them through my family and to be honest didn’t know what to expect. We had a pretty good website to begin with or so at least I thought. Took them a little over 2 weeks to fully edit and publish the website which is exactly what I was looking for before the “spring rush.” When we got the first draft of the website I was truly blow away with what they can do! The team was remarkable! From customer support to design they nailed it! The best part, within hours of the site going live I had a contractor reach out to me and ask me to bid on their projects simply (perhaps not so simple) because my website looks phenomenal! I will be going through then again to build another website I have in mind. ~The Vine Landscaping
I've been a client of Big West Marketing for several years and I wouldn't go elsewhere even if it were free. They built a website that is far superior to my old one, and I get compliments on it all of the time. Customers tell me all the time, "I called you because of your website." I wish I could put a number on the revenue my website has generated but I'm confident it has paid for itself many times over.
The service I have received has been incredible, they are quick to respond and always friendly and helpful. Joe and his staff are phenomenal and they continue to provide value-added services and information. You owe it to yourself to hire Big West Marketing. ~Don Willard
I have a new business; where do I start?
We get it. We work with a lot of new guys that are just kicking off a new service business. You have a lot on your plate and the online marketing can be confusing. There are so many options and it can get very expensive very fast. Here’s a step-by-step guide to get you on the right track:
- Get Your Legal Stuff in Order: Talk with a local attorney and create a business entity first foremost. Make sure you’re compliant with city, state, and industry regulations.
- Create a Logo: A strong logo is crucial for your brand. We recommend using 99 Designs for a professional look.
- Secure a Domain and Set Up a Website: Your online presence starts with a good domain and a well-designed website. We recommend Godaddy.com for the domain. Of course we can help with the website.
- Set Up Your Google Business Profile: This free listing helps you get found on Google. It’s officially called Google Business Profile.
- Get Listed on Other Sites: Don’t forget to create profiles on Facebook, Yelp, BBB, Nextdoor, and your local Chamber of Commerce.
- Gather Reviews: Encourage customers to leave Google reviews to build credibility.
- Add Pictures and Videos: Personalize your website and Google profile with photos and videos to make it more engaging and trustworthy.
I didn't know where to start with my online presence for my business. Big west helped put me in the right direction. Recommend to anyone. ~Nicklason Kiser
Why do I need a domain and hosting?
A domain and hosting are essential for your website to function properly. Here's why:
- Domain (URL): This is your website's address. It's where people go to find you online.
- Hosting: This is where all your website's files (text, pictures and videos) are stored. It's like the home for your website on the internet.
- Functioning Website: Both the domain and hosting are needed to keep your website up and running. Without one, the other won't work.
I’ve been putting my marketing and business system on the backburner for too long. How can you help me get back on track?
We get it—life gets busy. Here’s how we can help you get back on track and get your marketing and business systems running smoothly again, so you can focus on what you do best—running your business:
- Evaluation: First, we’ll sit down together to evaluate your current situation. We'll pinpoint what’s working and what needs improvement.
- Current Setup: We’ll review everything you have in place, from your marketing strategies to your business systems, and discuss any gaps or areas for enhancement.
- Website Updates: We’ll discuss the last time your website was updated and whether it needs a refresh or a complete overhaul.
- Review Acquisition Program: Gathering customer reviews is crucial. We’ll check if you have a system for this and discuss how to improve it.
- Field Software: We’ll talk about the tools you’re using for scheduling, billing, and customer communication, and help you find the best solutions.
- Email List: An email list is a valuable asset. We’ll see if you have one and discuss how to grow and effectively use it.
Ready to Elevate Your Online Presence?
At Big West Marketing, we specialize in creating custom websites and SEO strategies that drive real results for service-based businesses. Our dedicated team has over 35 years of combined experience and is here to take the guesswork out of online marketing, allowing you to focus on what you do best—running your business. Ready to take the next step?
Contact us today for a free consultation and let’s get started on building your path to success!