{"id":5697,"date":"2026-07-29T11:46:27","date_gmt":"2026-07-29T11:46:27","guid":{"rendered":"https:\/\/bigwesttemp.com\/inhouseplumbing\/?page_id=5697"},"modified":"2026-07-29T11:53:47","modified_gmt":"2026-07-29T11:53:47","slug":"when-partial-replacement-is-based-on-assumptions","status":"publish","type":"page","link":"https:\/\/bigwesttemp.com\/inhouseplumbing\/case-studies\/when-partial-replacement-is-based-on-assumptions\/","title":{"rendered":"When Partial Replacement Is Based on Assumptions"},"content":{"rendered":"<div id=\"pl-5697\"  class=\"panel-layout\" ><div id=\"pg-5697-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-5697-0\" data-stretch-type=\"full\" ><div class=\"so-panels-full-wrapper\" ><div id=\"pgc-5697-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5697-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"border_bott panel-widget-style panel-widget-style-for-5697-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h1 style=\"text-align: center;\">When Partial Replacement Is Based on Assumptions<\/h1>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-5697-0-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p style=\"text-align: center;\">This case study examines how limiting sewer replacement scope based on assumptions&nbsp;\u2014 rather than verification&nbsp;\u2014 can lead to duplicate construction, higher total cost, and avoidable regret in under-slab and yard line cast iron sewer systems.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5697-1\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-5697-1\" data-stretch-type=\"full\" ><div class=\"so-panels-full-wrapper\" ><div id=\"pgc-5697-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5697-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 class=\"modh3 case_subtitle\">The Situation<\/h2>\n<p>A homeowner contacted us after purchasing a pier-and-beam home, requesting an estimate to replace only the yard sewer line. He explained that he had been told the under-house sewer piping had already been replaced, so he believed the remaining issue was limited to the yard.<\/p>\n<p>Based on that information, we provided an estimate for the yard line replacement only, which is exactly what we were asked to do.<\/p>\n<p>At the time, there was no indication that the information he had been given about the under-house piping was incorrect.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5697-1-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 class=\"modh3 case_subtitle\">What Was Discovered&nbsp;\u2014 and When<\/h2>\n<p>Near the very end of the yard line replacement, during the final tie-in to the house, it became clear that the under-house cast iron piping had not been replaced.<\/p>\n<p>This discovery was not speculative. It was physically confirmed during the tie-in process, at a point when the yard work was essentially complete.<\/p>\n<p>The homeowner was surprised. Any frustration was directed at the situation itself and the misinformation he had received&nbsp;\u2014 not at our company. We had done exactly what we were hired to do.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5697-1-0-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 class=\"modh3 case_subtitle\">Why Timing Matters So Much<\/h2>\n<p>Replacing the yard line and the under-house piping together is significantly more efficient than doing them as two separate projects.<\/p>\n<p>When the work is split into phases, the second phase involves:<\/p>\n<ul>\n<li>remobilizing crews<\/li>\n<li>repeating setup and coordination<\/li>\n<li>losing efficiencies that only exist when work is performed at the same time<\/li>\n<\/ul>\n<p>In this case, doing the work in two stages created an added cost of roughly $7,200 compared to completing everything at once.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5697-1-0-3\" class=\"so-panel widget widget_sow-editor\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 class=\"modh3 case_subtitle\">How We Handled It<\/h2>\n<p>Although the situation was not caused by the homeowner or by us, we understood how difficult it was for him to be in this position \u2014 especially knowing that the added cost could likely have been avoided had the full scope been known upfront.<\/p>\n<p>To help reduce the impact, we applied a 40% discount to the second phase of work. That brought the added cost down to approximately $1,700.<\/p>\n<p>At that level, we made little to no money on the second phase and may have lost money. We could not responsibly reduce it further.<\/p>\n<p>The homeowner chose to move forward, and we completed the under-house replacement as well. Like him, we wished all of us had known the full condition of the system before the yard work began.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5697-1-0-4\" class=\"so-panel widget widget_sow-editor\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 class=\"modh3 case_subtitle\">What This Case Study Is <em>Really<\/em> About<\/h2>\n<p>This situation was no one\u2019s fault.<\/p>\n<p>We were asked to estimate and replace the yard line&nbsp;\u2014 and that is exactly what we did. The homeowner relied on information he had been given in good faith. Unfortunately, that information turned out to be incomplete.<\/p>\n<p>This case highlights a critical reality:<\/p>\n<p>Contractors generally perform the work they are asked to perform.<br \/>\nIf the scope is limited by assumptions, the outcome&nbsp;\u2014 and the cost&nbsp;\u2014 will be limited by those assumptions as well.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5697-1-0-5\" class=\"so-panel widget widget_sow-editor\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 class=\"modh3 case_subtitle\">The Lesson for Homeowners (This Matters)<\/h2>\n<p>If you are told that part of your sewer system has already been replaced, do not base decisions on that assumption alone.<\/p>\n<p>Instead of saying:<\/p>\n<p>\u201cOnly replace this part&nbsp;\u2014 we were told the rest was already done.\u201d<\/p>\n<p>Say this instead:<\/p>\n<p>\u201cWe were told some of the system may have been replaced. We want to verify that first, and then get an estimate for everything that may actually need to be done.\u201d<\/p>\n<p>That approach protects:<\/p>\n<ul>\n<li>the homeowner<\/li>\n<li>the contractor<\/li>\n<li>the budget<\/li>\n<li>and the outcome<\/li>\n<\/ul>\n<p>People misremember. Documents are incomplete. Prior work is often misunderstood. Verification is the only reliable safeguard.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5697-1-0-6\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"8\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 class=\"modh3 case_subtitle\">Why Pier-and-Beam Homes Deserve Extra Caution<\/h2>\n<p>Pier-and-beam homes often allow portions of the system to be replaced at different times without clear visual evidence of what was done and what was not.<\/p>\n<p>Because of that, assumptions are especially risky. What appears to be \u201cnew\u201d plumbing may only be partial work, completed years earlier under very different circumstances.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5697-2\"  class=\"panel-grid panel-has-style\" ><div class=\"blue_row border_bott siteorigin-panels-stretch panel-row-style panel-row-style-for-5697-2\" data-stretch-type=\"full\" ><div class=\"so-panels-full-wrapper\" ><div id=\"pgc-5697-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5697-2-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"9\" ><div id=\"pl-w6a69e9cb4d9dd\"  class=\"panel-layout\" ><div id=\"pg-w6a69e9cb4d9dd-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w6a69e9cb4d9dd-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w6a69e9cb4d9dd-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"boxes panel-widget-style panel-widget-style-for-w6a69e9cb4d9dd-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">Why This Case Study Matters<\/h2>\n<p><strong>This case isn\u2019t about upselling or expanding scope.<\/strong><\/p>\n<p><strong>It\u2019s about avoiding preventable regret.<\/strong><\/p>\n<p><strong>Doing sewer replacement work in phases&nbsp;\u2014 when it could have been done all at once&nbsp;\u2014 almost always costs more in the long run. Once one phase is complete, the efficiencies are gone forever.<\/strong><\/p>\n<p><strong>The most important takeaway is simple but critical:<\/strong><\/p>\n<p><strong>Never limit a repair or replacement plan based solely on what you were told.<\/strong><br \/>\n<strong>Verify first&nbsp;\u2014 then decide.<\/strong><\/p>\n<p><strong>That single step can save thousands of dollars and a great deal of frustration.<\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-5697-3\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-5697-3\" data-stretch-type=\"full\" ><div class=\"so-panels-full-wrapper\" ><div id=\"pgc-5697-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-5697-3-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"10\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2 style=\"text-align: center;\">Related Resources<\/h2>\n<\/div>\n<\/div><\/div><div id=\"panel-5697-3-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"11\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p class=\"big_text\" style=\"text-align: center;\">If you are evaluating full under-slab cast iron pipe replacement, you may also find these helpful:<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-5697-3-0-2\" class=\"so-panel widget widget_siteorigin-panels-builder panel-last-child\" data-index=\"12\" ><div id=\"pl-w6a69e9cb4e11d\"  class=\"panel-layout\" ><div id=\"pg-w6a69e9cb4e11d-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-w6a69e9cb4e11d-0\" data-stretch-type=\"full\" ><div class=\"so-panels-full-wrapper\" ><div id=\"pgc-w6a69e9cb4e11d-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w6a69e9cb4e11d-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"case_study_links panel-widget-style panel-widget-style-for-w6a69e9cb4e11d-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p class=\"modh4\" style=\"text-align: center;\"><a href=\"https:\/\/bigwesttemp.com\/inhouseplumbing\/cast-iron-pipe-replacement-cost\/\">View our Cast Iron Pipe Replacement Cost page<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-w6a69e9cb4e11d-0-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w6a69e9cb4e11d-0-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"case_study_links panel-widget-style panel-widget-style-for-w6a69e9cb4e11d-0-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p class=\"modh4\" style=\"text-align: center;\"><a href=\"https:\/\/bigwesttemp.com\/inhouseplumbing\/warranty\/\">Review our Warranty Information<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-w6a69e9cb4e11d-0-2\"  class=\"panel-grid-cell\" ><div id=\"panel-w6a69e9cb4e11d-0-2-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"case_study_links panel-widget-style panel-widget-style-for-w6a69e9cb4e11d-0-2-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p class=\"modh4\" style=\"text-align: center;\"><a href=\"https:\/\/bigwesttemp.com\/inhouseplumbing\/case-studies\/\">Explore additional Case Studies<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>When Partial Replacement Is Based on Assumptions This case study examines how limiting sewer replacement scope based on assumptions&nbsp;\u2014 rather than verification&nbsp;\u2014 can lead to duplicate construction, higher total cost, and avoidable regret in under-slab and yard line cast iron sewer systems. The Situation A homeowner contacted us after purchasing a pier-and-beam home, requesting an [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":2637,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"fullpage","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":["post-5697","page","type-page","status-publish","entry","override"],"_links":{"self":[{"href":"https:\/\/bigwesttemp.com\/inhouseplumbing\/wp-json\/wp\/v2\/pages\/5697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bigwesttemp.com\/inhouseplumbing\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bigwesttemp.com\/inhouseplumbing\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bigwesttemp.com\/inhouseplumbing\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/bigwesttemp.com\/inhouseplumbing\/wp-json\/wp\/v2\/comments?post=5697"}],"version-history":[{"count":4,"href":"https:\/\/bigwesttemp.com\/inhouseplumbing\/wp-json\/wp\/v2\/pages\/5697\/revisions"}],"predecessor-version":[{"id":5701,"href":"https:\/\/bigwesttemp.com\/inhouseplumbing\/wp-json\/wp\/v2\/pages\/5697\/revisions\/5701"}],"up":[{"embeddable":true,"href":"https:\/\/bigwesttemp.com\/inhouseplumbing\/wp-json\/wp\/v2\/pages\/2637"}],"wp:attachment":[{"href":"https:\/\/bigwesttemp.com\/inhouseplumbing\/wp-json\/wp\/v2\/media?parent=5697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}